Shipping Policy

At Ultimate Gaming, we aim to ensure that your order reaches you safely and as quickly as possible.

Shipping Locations

We currently ship within South Africa only.

Unfortunately, we do not offer international shipping at this time.

Order Processing

Orders are processed within 1–3 business days after payment has been received and the funds have reflected in our account.

Please note that processing time is separate from the delivery period.

Delivery Times

Once your order has been dispatched, delivery generally takes 2–5 business days, depending on your location within South Africa.

Delivery times are estimates and may vary due to factors such as courier delays, public holidays, weather conditions, or circumstances outside of our control.

Shipping Fees

• Standard shipping: R200
• Free shipping: Orders over R10,000

Courier

Our preferred courier service is The Courier Guy.

Once your order has been shipped, your tracking details will be emailed to you so that you can monitor the progress of your delivery.

Please ensure that the contact and delivery information provided at checkout is accurate to avoid delays.

Delivery Issues

If your order is delayed, arrives damaged, or you experience any other delivery-related issue, please contact Ultimate Gaming as soon as possible so that we can assist you.

For information regarding refunds, returns, or exchanges, please refer to our Refund and Return Policy.

Contact Us

If you have any questions regarding shipping or your order, please contact Ultimate Gaming and our team will be happy to assist you.